Warranties

At Ambient, we’ll make sure that your bathroom is fitted with a wet room that will add that extra touch of luxury to your home, whilst always keeping functionality and quality in mind.

5 Year Labour Guarantee

At Ambient Heating Ltd we are proud of our good reputation and high levels of workmanship. We therefore provide a warranty of FIVE years with any work that we do, which covers materials used and our labour costs. In essence, if we complete an item of work and it is not quite right, we will put it right at our own cost. This is not an insurance-backed warranty and does not cover any items which carry their own manufacturer’s warranty, such as boilers, boiler controllers, radiators or bathroom suites and taps/ showers etc etc.

Vaillant and Worcester Bosch Warranties

Ambient Heating & Plumbing have a number of engineers which are all Vaillant and Worcester Bosch Accredited Installers – Platinum level. As such, we are able to provide the following warranties with our new boiler installations:

  • Vaillant Eco tec Pro Boilers – 7 Year manufacturer’s parts and labour warranty
  • Vaillant Eco Tec Plus Boilers – 10 Year manufacturer’s parts and labour warranty
  • Worcester Bosch Greenstar Gas boilers – 7 Year manufacturer’s parts and labour warranty
  • Worcester System Filter – 1 aditional year added to the manufacturer’s warranty (total 8 years), covering the boiler and filter.
  • Worcester Intelligent Controller (Comfort I, Comfort II or Wave) fitted to an Si Compact with filter – 1 aditional year added to the manufacturer’s warranty (total 9 years), covering the boiler, filter and controller.
  • Worcester Intelligent Controller (Comfort I, Comfort II or Wave) fitted to a CDi Compact with filter – 2 additional years added to the manufacturer’s warranty (total 10 years), covering the boiler, filter and controller.

In the event of a fault with one of our boiler or bathroom installations, or any other plumbing work, please contact us on 01179 619 021 in the first instance so that we may ascertain the level of warranty and assess the fault. In many instances, we can remedy these issues swiftly without needing to activate the manufacturer’s warranty. If it becomes necessary to activate the manufacturer’s warranty, we will advise on how you may arrange for one of their engineers to visit.

Radiators

We supply and install a range of radiators to suit all budgets, however we are able to install Kartell Compact radiators with a 10 year manufacturer’s warranty as default. This warranty covers parts only and not labour.

Any variation to our use of Kartell Compact radiators will be specified in your quotation.

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